This Privacy Policy outlines how Infinity Wholesale Hub (“we”, “our”, or “us”) collects, uses, stores, and protects the personal information of our users, customers, and website visitors.
We are committed to safeguarding your privacy and ensuring that your personal data is handled with care, security, and transparency.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, business name, address
- Order Information: Product preferences, shipping details, payment confirmations
- Account Information: Login details for wholesale accounts
- Usage Data: IP address, browser type, and activity on our website (via cookies or analytics tools)
How We Use Your Information
We use your information to:
- Process and manage your wholesale orders
- Respond to your inquiries and support requests
- Verify your wholesale account application
- Send order updates, invoices, and shipping details
- Improve our services, website performance, and customer experience
- Comply with legal, regulatory, or tax obligations
Data Security
We implement strong technical and organizational security measures to protect your data from unauthorized access, misuse, or disclosure.
- All transactions are processed through secure gateways
- Access to your data is limited to authorized staff only
- We do not store sensitive payment information on our servers
Data Sharing
We do not sell, rent, or trade your personal data to any third parties.
However, we may share your data with:
- Shipping and courier companies for order delivery
- Payment processors (e.g. banks or secure gateways)
- Legal authorities if required by law
Cookies & Tracking
We may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze visitor activity (e.g. through Google Analytics)
You can disable cookies in your browser settings at any time.
Email Communication
By signing up or contacting us, you may receive order-related and service-related emails.
We do not send promotional emails unless you opt in.
Your Rights (Under GDPR)
As a UK-based customer or visitor, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Lodge a complaint with a data protection authority
Contact Us
If you have any questions about this policy or your personal data, please contact us:
Infinity Wholesale Hub
📧 Sales@infinitywholesalehub.co.uk
🌐 www.infinitywholesalehub.co.uk