Privacy Policy

Introduction

At Infinity Wholesale Hub, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

Information We Collect

We may collect the following information:

• Full Name

• Company Name (if applicable)

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Payment Information

• Order History

• IP Address and Device Information

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Manage customer accounts

• Provide customer support

• Improve our products and services

• Communicate order updates

• Send promotional offers (where consent has been given)

• Prevent fraud and maintain website security

Payment Security

We do not store or have direct access to your full payment card details. Payments are processed securely through trusted third-party payment providers.

Cookies

Our website uses cookies to improve user experience, analyse website traffic, and personalise content.

You may disable cookies through your browser settings; however, some website features may not function correctly.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers only when necessary to:

• Process payments

• Deliver orders

• Provide website services

• Comply with legal obligations

Data Protection

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure.

Marketing Communications

If you subscribe to our marketing communications, we may send promotional emails regarding products, offers, and updates.

You may unsubscribe at any time using the unsubscribe link included in our emails.

Your Rights

Under applicable data protection laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your data

• Restrict processing of your information

• Object to marketing communications

• Request a copy of your personal data

Data Retention

We retain customer information only for as long as necessary to fulfil legal, accounting, and business requirements.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Infinity Wholesale Hub

Email: sales@infinitywholesalehub.co.uk

Phone: +44 7988 578321